We ship our teas from Flagstaff, AZ via USPS to allow us to reach all residential, business, and PO box address within the United States. We only ship within the United States at this time. We offer three shipping options based on how quickly you want your tea. Final shipping price is determined by the weight of the package.
USPS First Class — 3 day shipping within the US. Packages less than 1 lb only. This option will convert to Priority Mail pricing and shipping if greater than 1 lb.
USPS Priority — 2-3 day shipping within the contiguous US
USPS Express — 1-2 day shipping within the US
Please contact submit an inquiry form with any specific questions or concerns regarding our shipping or questions about an order.
Next Day Shipping
We're a pretty small operation but we understand the need for fast shipping in this Amazon Prime world. All orders placed by 11 AM PT will be shipped from our tea shop in Flagstaff, Arizona the next business day. You will receive an email with the tracking number once your order has shipped.
Returns & Exchanges
We sincerely hope you are happy with your purchase but we understand not everything goes to plan all the time! You may return any opened tea for a store credit (not including shipping), within 30 days of receiving your order. If you changed your mind about the tea you ordered, we can accept any unopened tea for a refund (not including shipping), within 30 days of receiving your order. A return shipping label will be provided via email and shipping cost subtracted from store credit or refund amount upon return approval.
Please complete the form below to get in touch with us regarding your return: